How a learner can reset their password using their phone number

  • Visit the learner web app on your phone/desktop or laptop and click reset password.
  • You’ll see that there are two option to reset password, using email or phone number.
  • Click on “reset with phone number”.
  • On the phone number input, enter the phone number you signed up with.
  • Click on “Send reset code”.
  • A code will be shared with you via whatsapp.
  • Enter the code and click “verify code”.
  • If you entered the code correctly, you will be redirected to the reset password field.
  • Enter your new password and click on “reset password”.
  • Upon completion, you’ll be redirected to login using the new password.