A learner can join a live lesson that has been started by the editor on the creator platform.

How an editor can share their screen and record it.

How an editor can record a call and view it as a lesson after stopping the recording.

How an editor can start a live lesson and other co-editors can join

How a co-editor can join the call

How an editor can upload learners in bulk using phone numbers and/or email as primary identifiers

How an editor can update a single learner’s basic information.

How an editor can view a list of phone numbers on the learner table.

How a learner can reset their password using their phone number

How a learner can edit their email.

A learner can edit their phone number on their profile

How to sign up/login using phone number

Learner journey on Sign up with phone number Learner journey on login with phone number

How to enforce mandatory lesson completion.

Visit the Creator platform On your Phone/Tablet and on Desktop/Laptop and Login. The learner App Experience. TO NOTE:

Help on Webhook support

1. Visit the creator platform On your Phone/Tablet and on Desktop/Laptop and Login. Events Supported

How learners can receive and download their Certificates.

1. Visit the Learner PWA platform On your Phone/Tablet and on Desktop/Laptop and Login. 2. Upon getting a 100% completion on a course a “certificate” badge/link will appear on the course detail page. 3. On the achievements page you’ll find details of downloading the certificate as well as how to Add the Credential on LinkedIn. 4. You...

How to configure a Course for Certificates

1. Visit the creator platform On your Phone/Tablet and on Desktop/Laptop and login 2. Click on course settings. 3. You’ll see a tab for certificate settings with a form that allows you to configure course certificate settings. 4. Click on Save Certificate Settings when ready. 5. Click on the “View an example of Tizisha certificate” to...

Managing Discussion Notifications

Notifications keep editors and learners updated on active discussions within their courses. Here’s how you can view and manage notifications: For Editors 1. Log in to Tizisha on your device. 2. On the left-hand side, you will see a discussion feature. 3. Click on it, and you will be able to see the messages sent...

Assigning Organization Administrator Rights

Organization Admin Rights are permissions that enable specific users to manage and control key aspects of a platform for their organization, including viewing and managing the list of editors within the organization. Here is how to add organisation admin: 1. Log into Tizisha on your phone, tablet, or computer 2.Ensure you’re logged in as an...

How To Specify Module Permissions Within a Group

A module is a structured unit that houses multiple courses, grouped under a specific theme to create a well-rounded learning experience. There are two ways to set permissions in a module, focusing on assigning permissions within a group. Follow these steps: Option 1 1.Click on the Group feature on the platform. 2.Find and open the...

How To Reorder Courses Inside the Module

1. Go to the module where you want to reorder the lessons. 2. Click the “Reorder” button on the right side. 3. A pop-up window will appear, showing the list of lessons in the module. 4. Drag the lessons up or down to rearrange them as desired. 5. Click “Save” to apply the new order.

How To Create Course Modules And Add Your Courses To It

1.Log in to Tizisha. 2.On the left-hand side, click on the second feature called “Course Module.” 3.Click on “Create New Module.” 4.A pop-up will appear. Enter the module name and description. 5.Click the “Create Module” button to add the module. 6.To add courses to the module, click on the module name. 7.Then, click “Manage Courses.”...

How to share your course to your learners

How to share the Course using Course share link 1. Log in to Your Tizisha Account 2. Navigate to Your Course 3. Scroll Down to the Course Settings Scroll down until you see three buttons: “Lesson, Reorder Lesson,” and “Share Course.” 4. Click on the “Share Course” Button 6. Choose Your Sharing Method 6. Configure...

How to view quiz responses

1. Go to the quiz feature. 2. Look for the quiz icon on the page as shown below. 3. Click on the quiz icon to access a page. 4. On this page, you can view and filter quiz responses based on learners or groups.

How to add PDF to a blank slide

1. Navigate into the course you want to add your PDF to 2. Then navigate into the lesson you want to edit and click edit lesson slides 3. On the lesson slides, click New blank slides 4. Once you have done that, drag and drop PDF that is on the block components on your right-hand...

How to create new slides from a PDF

This feature allows an editor to easily convert a PDF document into a presentation format. In this case, the editor can take a PDF file, where each page represents a different content or section, and automatically generate a set of slides from it. Each slide in the presentation corresponds to a single page from the...

How to edit your personal details

1. Go to settings and click on it 2. On the settings page you will see organisation and personal profile if you are the admin or just personal profile if you have been invited as an editor 3. Click on Personal Profile 4. You will see input fields asking you for your first name, last...

How to filter respondents on quizzes

1. Go to View Responses, Click on it 2. It will open a new page showing all the quiz responses click on filter by respondents 3. It will bring all the respondents of your quiz and you can filter them according to who you want to view

How to Manage Permissions

Within the permissions settings, you have the option to specify which courses will be visible to members within the group you’ve created.

How to remove an editor

1. Go to the editors feature 2. Click on the name of the editor you want to remove 3. A remove button will appear. Click on it 4. Once done, the editor will be removed from the course

How to remove a learner

1. Go to the editors feature 2. Click on the name of the editor you want to remove 3. A remove button will appear. Click on it 4. Once done, the editor will be removed from the course

How to form groups for your Learners

The groups feature allows an editor to establish distinct groups, to which learners can be added. This feature also grants the editor the ability to assign specific permissions, regulating which courses members within each group are able to access and view. 1. Navigate to the menu bar and select “Groups.” 2. Click on “Create New...

How to switch between different organisations

2. Click on the arrows. 3. A pop-up window will appear, prompting you to choose the organisation you wish to switch to. 4. Click on “Select an Organisation.” 5. You will see a list of organisations you are invited to as an editor. 6. Select the organisation you want to switch to. 7. Click the...

How to Edit a Course Feature Image

A Course Feature Image is displayed on the Learners Mobile and Web App when courses are listed. A great feature image can help communicate your courses intent really well. Steps to Edit a Course’s Feature image 1. Select a Course from the Courses list page to view it’s details. 2. Click on the image icon...

How to Reorder Lessons

You can change the order of Lessons so that they reflect the desired content outline flow you have in mind. Follow the steps below to change the order of Lessons. 1. Select a Course to view it’s details 2. Click on the Reorder Lessons button to reveal a panel to the right that has a...

How to Edit on Lesson Name and Lesson Description

1. Select a Lesson to view it’s details, hover the mouse over the Lesson Name or Lesson Description to reveal an edit icon. 2. Click on the lesson name or lesson description to reveal an input box. Proceed to make the edits you need to make, and either press enter to save the changes or...

How to Duplicate a Lesson

1. Select a Course to view it’s Lessons. 2. On the top right corner of a Lesson card, you’ll see a duplicate icon. 2. Clicking the icon will display a prompt that explains what duplication entails. 3. When you click “Yes”, you should see the new Lesson is displayed with the same name as the...

How to Duplicate a Course

Sometimes you have to work on material for a course that’s similar to something your organisation already has. Get one up and running by duplicating an existing course and it’s associated Lessons and Lesson Slides by following the steps below. 1. On the Courses list page. You’ll see a duplicate icon on the same row...

How to Delete a Lesson Slide

1. When viewing the Slide Editor, Click on the icon that has a minus sign within a Slide Navigation item. 2. A confirmation dialog will appear to confirm if you want to delete that slide. 3. When you click okay, the slide will be deleted and will no longer appear in the Slide Editor Here...

How to Delete a Block Component in a Lesson Slide

1. When viewing the Slide Editor, Select or Hover your mouse over a Block Component in a Lesson Slide to reveal a Trash Bin icon on the top right corner of the Block Component. 2. Click on it to delete the Block Component. The changes will reflect immediately on the Slide Preview as well. Here...

How to Change the Order of Block Components on a Lesson Slide

Option 1: Using the Slide Outline 1. Select a Lesson Slide 2. Drag the Block Components listed on the Slide Outline panel up and down to rearrange their order on the slide. The changes will reflect immediately on the Slide Preview as well. Here is a video walk-through on how to do it: Option 2:...

How to Change a Lesson Slide Background

1. Select a Lesson Slide 2. On the Slide Background panel, pick the colour you desire as a Slide Background to apply it for that Slide. The changes will reflect immediately on the Slide Preview as well. Here is a video walk-through on how to do it: TIP: Remember to choose Background Colours that work...

How to Reorder Lesson Slides

Sometimes you want certain slides to appear before or after others. To rearrange the order of slides 1. Select a slide and drag it to the left or to the right of the Slide Navigator and drop it at the position you desire. The new order will reflect immediately on the slide preview as well.

How to Duplicate Lesson Slides

1. If you want to duplicate a slide that you have created, click on the duplicate icon on the slide navigation 2. Your newly duplicated slide will be appear after the original one. Here is a video walk-through on how to do it:

How to Create a Course from Pre-made Course Templates

1. To create a Course from the Pre-made Course Template Click on Create Course from Template 2. You should see a list of course templates on different topics. Choose a template that works for you by clicking Use Template, and a new course will be created using the selected course template title. Check out the...

How to add editors

1. Once you log in to tizisha the landing will be displayed 2. On the left-hand side, there are different elements, namely: course,quizzes,metrics, learners, editors and settings 3. There two ways inviting editors namely: a)Bulk Invitation: Upload a CSV file to invite multiple editors at once. b)Individual Invitation: Invite editors by entering their emails separated...

How to set up your organization’s details

1. On the landing page, you will see six elements, namely courses, quizzes, metrics, learners, editors and settings.. 2. Click on settings, and it will give you two options either to change your personal details or your organization’s details. 3. To edit your personal details, click on the personal details option, then edit your details,...

How to add quizzes to the lesson

On your dashboard follow these steps to efficiently create a quiz: 1. Navigate to the quiz section by selecting it from the menu situated on the left-hand side of the screen. 2. Upon clicking this option, you will be directed to the quiz page. 3. Click on the “Create Quiz” button positioned on the right-hand...

How to view course metrics

1. On the landing page, you will see four elements, namely courses, learners, editors, metrics, and settings. 2. Click on metrics, There are two metrics you can view, namely the learner metrics and the course metrics 3. To view learner and course metrics, click on the select course option and select the course that you...

How to Make your Course Private or Public

How Course Privacy Works A Course can be Private or Public. On Tizisha, when a Course is Private, it means that a Learner requires an invite to an organisation in order to view it’s contents. This is suitable for sensitive in-house material in an organisation. By default, all courses published are marked as Private. When...

How to Publish or Unpublish a Lesson

By default, Lessons that are created are unpublished are in “draft mode”. 1. To publish a lesson, navigate to the lesson. 2. Once you are on the Lesson’s detail page, you will see a Publish Lesson button on your right side. 3.Your Lesson will now be Published and available on the Learners Mobile App and...

How to add content to a blank slide lesson slide

1. Click on the new blank side. 2. If you want to add text, images, or videos, click and drag any of the text box elements on your right. Here is a video walk-through on how to do it:

How to Create Lesson Slides

About Lessons Lesson Slides the last “bucket” where information can be further organised in granular form and are below Lessons. A Lesson Slide is where the actual information about a topic can reside in. This is where image, text or video that communicates can be added. As you’ll soon see, a lot can be done...

How to Edit on Course Name and Course Description

Option 1: Perform an Edit from the Courses List 1. On the Courses page click on the Pencil icon, which should be on the same row as the Course you wish to edit 2. You should see a modal view that has the Course Name and Course Description Populated 3. Modify the name or description...

How to set up an account on the Tizisha Dashboard

1. You must either sign up for an account or log in if you already have one in order to access the account.  2. To do this, click the login icon on the main page, which will take you to the login page.  3. If you have an account, you can sign in by entering...

What does Tizisha do?

 Tizisha, is a training content distribution platform that facilitates the end to end cycle of content authoring, learner assessment, feedback gathering and trainee/trainer management, with a special focus on ensuring learners can access the training content in a format suitable for low connectivity areas, will help the creators achieve a seamless workflow and reach their...

How to add lesson slides using pre-made templates

1. Navigate into the lesson that you want to add slides for 2. Click on edit lesson slides that is on your left-hand side 3.Then click on edit new lesson slides from it 4. You will see different templates 4. Choose a template that you want to work with 5. Add your lesson contents to...

How to invite a learner

1. On your dashboard home page, select learners 2. Their are two ways to invite a learners it is either you invite a learn: a) Individual Invitation: Invite learners by entering their emails separated by commas. b) Bulk Invitation: Upload a CSV file to invite multiple learners at once. 3. Inviting Individual Learners  a)Click on...

How to Create a Lesson

About Lessons Lessons are below Courses in hierarchy and are another “bucket” where information can be further organised in granular form. A Lesson can also be thought of as sub module which can hold various sub topics about a subject. For example, if we wanted to train on Health and Safety. “Health and Safety” would...

How to Publish a Course

1. Click on the course you want to Publish from the Courses page. 2. On the right hand side of the page you will see a “Publish Course” button click on it to publish your course 3.Your Course will now be Published and available on the Learners Mobile App and Web App as well. It’s status...

How to Create a Course

About Courses Courses are the highest level “bucket” of how content is organised on Tizisha. A Course can also be thought of as a module which can hold other sub modules on whichever topic or theme you wish to train on. For example, if we wanted to train on Health and Safety. “Health and Safety”...